IDC MarketScape recognises Planon as a leader in facility management applications
Schneider Electric
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This prestigious global acknowledgment verifies Planon's commitment to innovation, customer satisfaction, and global reach in the facility management software landscape.
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Planon integrates its workplace management solutions with Schneider Electric's EcoStruxure™ Building Advisor platform. This integration supports automated decision-making and immediate action based on intelligence derived from smart buildings.
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Together with Planon, Schneider Electric helps its customers reduce building operating costs, improve asset value throughout its lifecycle, enhance building sustainability profiles, and provide a better workplace experience for occupants.
Sydney, Australia, 29 April 2025 – Planon, a global leader in smart sustainable building management software has been recognised recognition as a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Facility Management Applications 2024–2025 Vendor Assessment.
This prestigious global acknowledgment underscores Planon's commitment to innovation, customer satisfaction, and global market reach in the facility management software landscape. An example of this is the strong partnership between Planon and Schneider Electric, focused on enhancing smart building management. Planon integrates its workplace management solutions with Schneider Electric's EcoStruxure™ Building Advisor platform. This integration supports automated decision-making and immediate action based on intelligence derived from smart buildings.
The IDC MarketScape's comprehensive evaluation positioned Planon in the Leaders Category, featuring the company's strengths in customer support, global presence, and configurability.
Key highlights
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Customer support: Planon has been praised for its exceptional customer support, offering dedicated account management, live chat, chatbot, and 24/7 live support in multiple languages. Customers have commended Planon for its responsiveness and willingness to implement customer ideas.
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Global reach: with over 20 offices across Europe, North America, and Asia Pacific, Planon continues to expand its clientele, attracting both multinational and regional customers. The company collaborates with implementation partners worldwide to deliver scalable and flexible FM solutions.
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Configurability and flexibility: Planon's facility management solutions are highly configurable, allowing users to personalise field labels, create custom fields, configure access based on roles, and set up custom workflows and approval processes.
Vice President Digital Energy, Schneider Electric, Louise Monger, praised this recognition, "Being recognised by IDC MarketScape substantiates Planon’s consistent performance and unwavering commitment to excellence. As a former facility manager myself, I know the challenges being faced and how well Planon is helping to manage them. This global recognition is a testament to its long and deep partnership with Schneider Electric, which continues to focus on innovation and efficiency for our customers in the built environment. We share in Planon’s pride in helping organisations worldwide optimise their facilities and create seamless, efficient workplace experiences."
Together with Planon, Schneider Electric helps its customers reduce building operating costs, improve asset value throughout its lifecycle, enhance building sustainability profiles, and provide a better workplace experience for occupants.
For more information and to download a free excerpt of the IDC MarketScape report, visit Planon's website and learn about Schneider Electric's EcoStruxure™ Building Advisor platform here.
Ends
About Planon
Planon is a leading global provider of smart sustainable building management software solutions. With a strong focus on innovation and customer satisfaction, Planon helps organisations worldwide optimise their facilities and create efficient workplace experiences.
Planon's integrated software platform ensures full data integrity, default process integrations, and reliable management information and analytics. Recognized by independent market research firms such as Verdantix, IDC, Gartner, and Frost & Sullivan, Planon has successfully implemented comprehensive solutions for over 3,250 customers globally.
About Schneider Electric
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