Meet Charlie, Westmead Private Hospital's newest team member

Ramsay Health Care

• 10-year-old golden retriever Charlie joins Westmead Private Hospital as a therapy dog, accompanied by owner Julie Quinn
• The therapy dog program aims to support patient wellbeing and is part of the hospital's holistic approach to health care
• Charlie's gentle nature and love of people makes her particularly well-suited for the therapy dog role

Patients and visitors at Westmead Private Hospital are being greeted by a very special new team member: Charlie, a 10-year-old golden retriever with a talent for lifting spirits.

Charlie has officially started her new “role” as a therapy dog at the hospital, visiting wards and common areas alongside her owner, Julie Quinn.

Together, they are helping create small but meaningful moments of connection for people who may be feeling anxious, unwell or far from home.

Julie from Paws Pet Therapy said Charlie was made for the job.

“Charlie absolutely loves people. She lights up when someone stops to pat her. She has such a gentle nature and seems to know when someone needs a little extra comfort,” Julie said.

While new to Westmead Private Hospital, Charlie is no stranger to hospital corridors. She has previously visited other sites including rehabilitation and children’s hospitals and an aged care facility.

Therapy dog visits are designed to complement clinical care by supporting patient wellbeing. A friendly visit from Charlie can offer a welcome distraction before a procedure, encourage conversation, or simply bring a smile during a challenging time.

Andrew Spillane, CEO of Westmead Private Hospital which is part of Ramsay Health Care, said Charlie’s visits reflect the hospital’s commitment to caring for the whole person.

“Health care is about more than medical treatment. It’s about compassion, connection and creating an environment where people feel supported,” Mr Spillane said.

“Charlie and Julie bring warmth and joy to our hospital community, and we’re delighted to welcome them as regular visitors.”

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