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Queensland Country Bank announces major technology transformation partnerships with Fiserv and VeriPark

Queensland Country Bank

Queensland Country Bank announces major technology transformation partnerships with Fiserv and VeriPark

Townsville, Queensland - Thursday, 27 August 2026

 

Queensland Country Bank today announced new strategic partnerships with global financial technology providers Fiserv and VeriPark, marking a major milestone in the bank’s digital transformation program and its ongoing investment in modern, member-focused banking services. IMAGES HERE

 

Through the transformation program, Queensland Country Bank will implement Finxact from Fiserv, a modern, cloud-native core banking platform and Vision Next from Fiserv, a card management solution, while adopting VeriPark’s VeriLoan loan origination system, VeriTouch customer relationship management platform and VeriChannel digital banking platform.

 

The combined technology stack will support a more connected, flexible and future-ready banking environment across core banking, cards, lending, customer relationship management and digital channels. It is designed to help Queensland Country Bank enhance service delivery, improve operational agility and respond to evolving Member expectations while retaining its strong regional and member-owned focus.

 

Queensland Country Bank said the partnerships bring together global financial technology expertise and a shared commitment to creating simpler, more seamless banking experiences for Members and staff. Fiserv’s Finxact platform is an open, API-first core banking platform designed to support modern financial services, while Vision Next provides a flexible card management capability. VeriPark’s financial services customer experience suite will support digital onboarding, lending, customer engagement, branch and contact centre services.

 

“This is an important step in the next chapter of Queensland Country Bank,” said Shawn Anderson, Chief Transformation Officer of Queensland Country Bank. “Our Members expect banking to be simple, reliable and personal. By partnering with Fiserv and VeriPark, we are investing in the foundations that will help us deliver better experiences, support our people and continue serving Queensland communities well into the future.”

 

The program positions Queensland Country Bank to modernise key platforms progressively, reduce complexity across its technology environment and create more integrated experiences across Member touchpoints. The bank will work closely with Fiserv and VeriPark throughout the implementation to support a planned and responsible transition for Members and staff.

 

“Queensland Country Bank is taking a forward-looking approach to transformation by combining modern core banking, issuing and digital experience capabilities,” said Gavin Jones, APAC Head of Financial Solutions of Fiserv. “Fiserv is pleased to support the bank as it builds a more agile technology foundation for future growth.”

 

“We are proud to work with Queensland Country Bank as it strengthens its digital banking and Member experience capability,” said David Dervish, Chief Revenue Officer of VeriPark. “VeriPark’s platform is designed to help financial institutions deliver more personalised, connected and efficient experiences across channels by unifying lending, digital banking and customer engagement.”

 

The announcement reflects a broader shift across the financial services sector as banks continue to invest in modern, cloud-enabled and API-first technology architectures to improve customer experience, support innovation and strengthen long-term operational resilience.

 

About Queensland Country Bank

Queensland Country Bank is a member-owned bank committed to helping Queenslanders live better lives through better financial wellbeing achieved through its personal service, local understanding and community-focused banking. Established in Mount Isa in 1971, the bank has spent more than 55 years supporting communities across Queensland through a range of banking products and services tailored to its Members’ needs.

Today, Queensland Country Bank supports more than 100,000 Members and continues to invest in the regions it serves, combining financial expertise with a strong commitment to local communities and regional development.

 

About Fiserv

Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, is a global leader uniting commerce and finance. The company powers sustained growth and innovation at scale for financial institutions and businesses worldwide across payments, account processing, digital banking, merchant acquiring, network services, e-commerce, and Clover®, the all-in-one business management platform. Fiserv is a member of the S&P 500® Index and one of FORTUNE® America’s Most Innovative Companies. Visit fiserv.com and follow on social media for more information and the latest company news

 

About VeriPark

VeriPark is a global solutions provider enabling financial institutions to become digital leaders by placing Customer Experience at the core of digital transformation. With an exclusive focus on financial services, VeriPark’s AI-Powered Customer Experience Suite delivers world-class customer journeys on digital and assisted channels. Our integrated platform unifies data, orchestrates intelligent journeys, and embeds real-time decisioning into every interaction. From Omnichannel Delivery and Customer Engagement to Branch Automation and Loan Origination, VeriPark helps financial institutions accelerate digital transformation, increase productivity, and achieve tangible business outcomes.

 

ENDS

 

Contact details:

Queensland Country Bank
[email protected]